“My experience at Premier was excellent from beginning to end. We were on our way to Atlanta from Syracuse and the driver’s side front wheel was making a grating noise. I was able to have a diagnosis and estimate first thing and they had us on our way by 10:00. The staff was compassionate, professional, and friendly. The friendly hounds in the lobby also added a homey feel, which was comforting while we waited. Also, the appraiser showed me what was wrong with the vehicle, which gave me added confidence in the staff as a whole. As a business owner myself I strive for patron satisfaction, and it is clear that the people at Premier put their customers first. Thanks so much Premier!” Lawrence Cecchi
“Karen and I just wanted to thank you for the very professional service we received recently when you repaired her 2009 Ford Taurus. Our experience(s) your company has been nothing short of being the best out there.
I have been signing your praises to all my friends, family, and co-workers should they ever need an expert auto body shop. Thanks again for the prompt and courteous service!” Tom Reznik
“I want to thank the folks at Premier for the fantastic service. I dropped off my damaged vehicle, had my rental car waiting for me, and was back on the road in no time. My experience at Premier was so great it felt more like a routine oil change than major bodywork. My car runs great… no mystery noises and I average about 140 miles a day in my vehicle. I would not only recommend Premier to someone… I would tell them that premier was recommended to me by a friend in the car business over his own body shop.” Jason Longcor
“After reviewing the information on the Premier Auto Body Website, I made a visit to see your operation in person. Upon arrival, I was greeted by Lauren and Tammy, and was introduced to Chris Furry who provided an estimate. I was extremely impressed by their courtesy and knowledge about the auto repair business. Because of this, I had my car towed to your place for the repairs. Chris took care of all the work involved with the insurance.
The quality of workmanship was terrific, and I was completely satisfied with all the work done. Throughout the process, Chris and Lauren kept me informed about the progress, and my car was ready for pickup a day earlier than promised! I was even given a tour of the facilities and was so impressed by the cleanliness and professionalism of everyone in the shop. I highly recommend Premier Auto Body for anyone requiring auto repair work.” Mike Meffert
“I would like to take the time to thank you so much for taking such good care of my son and his vehicle. It is rare in this day and age to find a facility that would, on a panicked phone call from a parent, jump into action to resolve our dilemma so efficiently and with such great customer service. Our son is a student at Bridgewater College and we are hours away. You managed to get the vehicle towed and repaired all in the same day.
I cannot tell you how much it means to myself and my husband to know that there is such a reliable and caring collision repair facility in the Harrisonburg area.” Amy Meacham
“Thank you guys so much for doing such a great job with my car. Also I want to let you know that I did notice you cleaned the inside as well. Wow you guys are great. PS. My husband said that he owes you guys dinner for cleaning my ‘pig sty!” Amanda Green
“I so appreciated your help with getting my old car ready for my daughter. It looked much better. I valued your responsiveness and also the help with transportation.” Karla Souder
“Just wanted to say thank you so much for the work you have done to my car. I was so happy with the way the bumper looked after you popped the dent out. I also can’t thank you enough for fixing the leak in the light two times on the inside of my car.
In today’s world, I haven’t found many places that do honest and good work. I’m glad I found your shop and I will continue to keep coming back as well as refer you to all my friends. Thanks again.” Charity McDorman
“Thank you all so very much for taking great care of my car. I am very pleased with the results and can’t wait to send my parents a picture. Lauren, thank you so much for giving me rides back and forth, I truly appreciate it.I will have no problem recommending Premier Auto Body to my friends. Thank you again for everything.” Sarah V.
“Thank you for doing such a great job on my car. You can’t even tell that it has ever been in a wreck! I’m going to refer you to a lot of people. I think it’s great that you back your work with a warranty. You all are so nice and I really appreciate you getting those paint specks off of my car. I was also happy with how shiny my car was and how good it smelled on the inside when I picked it up. It was so clean! Thanks again!” Karene Sacra
“Just wanted to say “thank you” – y’all did a great job! Not only is everyone very nice and pleasant, my car looks great. I even read the pamphlet on car care – instead of going in my glove box – where it will get lost – I will put it in my car wash supply bucket. Thanks!” Jody Pugh
“My time of transition was made smoother by your doting care!” Barbara Arnold
“On occasion, over the years, myself and my entire family have been in need of a collision repair shop and each time we have been fortunate to have a wonderful experience at Premier Auto Body. The owner, Brian Katsorelos, has employed wonderful, qualified technicians who repair your vehicle to pre-accident condition. His honesty and trustworthiness means so much when it comes to repairing a vehicle. Thank you for running such a top notch establishment.” Clayton Matthews
“Just wanted you to know how much I appreciate your prompt and professional, superb service! It has not gone undetected that scratches and dings elsewhere on my vehicle were expertly repaired and covered. Many, many thanks.” A. C. Gray
Thank You Premier, You Are #1 In My Book, 5 Stars!!
Being a parent of a JMU student and when that day comes when you get a call from more than 100 miles away that your son or daughter has been in a car accident, your first thought is, are they OK? Then, you immediately go into the mode….how can I have the vehicle repaired and back on the road? Not being able to see the vehicle for yourself it’s very hard to make an assessment of what to do next. Well, Premier Auto Body has it all figured out and they make the assessment of repairs and fixing the vehicle painless. Premier has a working relationship with insurance companies, so they take care of everything, from assessing the damages, to providing an estimate, to performing the repairs and they bill the insurance company directly. All your child needs to do is drop off and pick up the vehicle. They are so good and trustworthy, the insurance company accepts their estimate with no questions asked and the results are fantastic!!! The car looks like new and I couldn’t be more pleased with the results. On top of all of this, Premier has a working relationship with local rental car companies, so your son or daughter doesn’t miss any class time and when they are done with the rental and your car is ready, they simply return the vehicle to Premier and the rental car company picks it up there. Premier makes auto body repairs simple and easy with the customer experience being their highest priority and all of this is done within the same week. Top notch company! Thank You! Paul W. Henne
I wanted to reach out to you all and thank you for the absolutely phenomenal service and repair of my Subaru WRX. When I was rear-ended this past weekend it was the first acciedent I had ever been involved in and to be honest I had absolutely no idea how to get my car back together. Having purchased my car less than two weeks prior to the incident I was upset that the accident occurred but I guess nothing stays new forever. However after seeing the quality of work done at Premier I was amazed, evething came out looking just as it had when I purchased it. Between the fast and very high quality service, friendly staff, and dogs, I must admit that you run a phenomenal business and I am very glad that I was able to work with your team. I wish you all the best and while I hope to not need repairs anytime soon, I will definitely keep you all in mind if I hear of someone in need of body work. Ethan Blackwell