F.A.Q.’s

Call today! (866)501-0220

Premier Auto Body, meeting all your collision auto body repair needs.

Drop off.  Relax.  Pick up.

When are you open?

Monday – Friday: 8:00am to 6:00pm.

Saturday by appointment.

How long will my repair take?

Repair time is determined case by case, and depends on the damage to your vehicle. As we evaluate and plan your repair, we work with you to determine a time frame for completion.  We keep you informed should any changes need to be made or issues arise.  Our staff is available at 1169 South High St
. in Harrisonburg, between 8am and 6pm Monday through Friday to answer your questions.

Is your work guaranteed?

Yes!  We have a lifetime-limited warranty on paint and body repairs for as long as you own your vehicle.  We use high performance PPG/Waterborne paint, which comes with a lifetime-limited warranty as well.

Do I need an appointment for an estimate?

No estimate appointment needed, except on Saturdays.  Estimates typically take between 15 and 30 minutes. If you’d like to secure a specific time for us to take a look at your vehicle, you can contact us to schedule an estimate. [link to contact page.]

Can I get a ride?

We’ll offer you a ride before you can even get to the question!  In addition to taking you to where you need to be, Premier Auto Body offers on-site car rental services should you need a longer-term solution.   

What certifications do you maintain?

Premier Auto Body is a proud participant in the CertifiedFirst™ Network of quality-rated auto body repair centers.  Premier must continually meet high standards for customer satisfaction, as researched by Customer Research, Inc., an independent research firm.  We also meet the Network’s stringent criteria for facilities and amenities, including having modern equipment, trained collision auto body repair technicians and a staff that’s committed to your complete satisfaction.